Privacy Policy
Last Updated: March 20, 2025
1. INTRODUCTION
Welcome to FeltID ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our poker player intelligence network.
2. INFORMATION WE COLLECT
2.1. Information You Provide
We collect information you provide when you:
- Create and maintain an account
- Upload photos for facial recognition
- Submit player profiles, ratings, and comments
- Communicate with us directly
- Participate in community voting
This information may include:
- Contact information (email address, username)
- Profile information and preferences
- Photos you upload of other players (with appropriate permissions)
- Your ratings, comments, and observations about other players
- Your voting history on other users' contributions
2.2. Facial Recognition Data
When you use our facial recognition feature:
- We process facial images to identify players in our database
- We generate facial recognition templates (mathematical representations of facial features)
- We do not permanently store the original photos unless explicitly authorized by the subject
- Face templates are stored securely and used solely for the purpose of player identification
2.3. Automatically Collected Information
When you use our platform, we automatically collect:
- Device information (device type, operating system, browser type)
- IP address and approximate location
- Access times and dates
- Pages viewed and features used
- Cookies and similar tracking technologies
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and maintain our poker intelligence network
- Process facial recognition requests and player identification
- Calculate reputation scores and weight community contributions
- Improve our services and develop new features
- Communicate with you about your account and our services
- Enforce our Terms of Service and policies
- Protect against fraudulent, unauthorized, or illegal activity
4. DATA SHARING AND DISCLOSURE
4.1. Community Sharing
By design, FeltID is a community platform where users share and access information about poker players. When you contribute to our platform:
- Your username will be visible to other users
- Your ratings and comments will be visible to the community
- Your reputation score may be displayed alongside your contributions
- The system will use your voting history to weigh the visibility of content
4.2. Third-Party Service Providers
We may share information with service providers who help us:
- Host our infrastructure and databases
- Process facial recognition technology
- Analyze platform usage and performance
- Manage user communications
- Process payments (if applicable)
4.3. Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. YOUR PRIVACY CHOICES
5.1. Account Information
You can review and update your account information at any time through your account settings.
5.2. Communication Preferences
You can manage your communication preferences by:
- Updating your account settings
- Following the unsubscribe instructions in our emails
- Contacting us directly at support@feltid.com
5.3. Player Information Rights
If you believe your information has been added to our database without consent:
- You can request to view what information is associated with you
- You can request removal of your profile information
- You can opt out of facial recognition
5.4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting support@feltid.com.
6. SECURITY PRACTICES
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data
- Secure storage of facial recognition templates
- Regular security assessments
- Access controls and authentication requirements
- Staff training on data protection
7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@feltid.com
11. JURISDICTION-SPECIFIC PROVISIONS
11.1. California Residents
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA).
11.2. European Economic Area, United Kingdom, and Switzerland
If you are in the EEA, UK, or Switzerland, you may have additional rights under the GDPR or UK GDPR, including the right to object to processing based on legitimate interests and the right to data portability.
11.3. Other Jurisdictions
Additional provisions may apply based on your location. Please contact us for jurisdiction-specific information.